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  • What kind of restoration services does your business provide?

    Our restoration business specializes in the following services: Water Restoration, Fire Damage Restoration, Complete Reconstruction, Pack-out / Pack-back and Roofing.

  • How fast are you able to react to a water damage emergency?

    Our response time to a water damage emergency is rapid. We understand the urgency of such situations and aim to be on-site as quickly as possible, typically within hours of receiving a call.

  • What steps comprise the process of fire and smoke restoration?

    Fire and smoke restoration typically involves the following steps: Assessment of the damage, Smoke and soot removal, Cleaning and deodorizing, Structural repairs, Content restoration and Final inspection.

  • Can you describe the dangers that mold poses to your health and the significance of having your mold removed by experts?

    Mold can pose health risks, including respiratory issues, allergies, and skin irritation. It’s essential to have mold removed by experts because they can safely and effectively remediate the problem, preventing its spread and ensuring your safety.

  • How can you manage biohazard cleaning while ensuring the security of your staff and the surrounding area?

    Biohazard cleaning involves strict safety protocols, including the use of personal protective equipment (PPE) and specialized cleaning agents. Our staff is trained to handle biohazards safely, and we ensure the area is properly contained and disinfected.

  • What tools and methods do you utilize when restoring water?

    Water restoration involves using equipment like water pumps, dehumidifiers, air movers, moisture meters, and thermal imaging cameras. The process includes extraction, drying, and dehumidification to restore the affected area.

  • How long does it usually take to remove mold?

    The time it takes to remove mold can vary depending on the extent of the infestation. Small-scale mold removal may take a few days, while larger-scale projects can take a week or more. It’s essential to ensure that the removal is thorough to prevent regrowth.

  • Could you give some instances of hoarding clean-up jobs you've successfully finished?

    We’ve successfully completed hoarding clean-up projects that involved clearing out excessive clutter and debris, sanitizing the area, and restoring the living space to a safe and habitable condition.

  • What licenses and credentials does your staff have to handle restoration and cleanup projects?

    Our staff holds the necessary certifications and licenses for the restoration and cleanup industry, including IICRC (Institute of Inspection, Cleaning and Restoration Certification) certifications. We prioritize ongoing training and education to stay up-to-date with industry standards.

  • Do you offer restoration services that are insured?

    Yes, we offer restoration services that are typically covered by insurance. We can work with your insurance provider to facilitate the claims process and ensure that the restoration work is covered under your policy.